Frequently Asked Questions - Snailsource/General
General Info:
Contributions/Pro Mod Access:
Compatability:
Further Help:
Development/Future Projects:
General Info:
Where/How can I download
Pro mods for phpBB2?
Only members who have made a contribution of £17.50 (GBP)
or more will have gained access to their specified MOD.
Obviously, members need to be registered and logged in
to access the downloads.
Who
runs Snailsource.com?
Snailsource.com is run and owned by WebSnail.net which
in turn is a small business that provide web design, programming
and other computer services.
Where does all this "snail" stuff
come from?
WebSNAIL came from a non-profit project aimed at creating
a directory of special needs (disability) information.
The name "Infosite" was already taken so "Web Special Needs
Associated Information Links" was born and soon the "Snail"
tag stuck to become something of a brand.
Contributions/Pro Mod Access: Is there a minimum contribution
for Pro mods for phpBB2?
Yes, the minimum contribution is £17.50 (GBP) for
a single mod
I've contributed using PayPal eChecks,
Nochex or by some other means, when do I get access??
These methods usually require a certain amount of time
to clear and/or for the contribution to be confirmed. Additionally
they require manual intervention to provide access. As
a result you will need to wait for us to confirm and enable
your access when we are available to do so.
I've contributed using PayPal
instant payments, when do I get access??
This method of contribution is the fastest and you should
automatically be
granted access to the mod(s) you have contributed towards.
This assumes of course that PayPal hasn't delayed confirmation
for some reason (see above)
Do
I get a discount on the minimum contribution if I contribute
for more than one mod now/later?
Yes...
If you contribute for all at the same time
the scale is:
2 x mods = £16.00 each
3 x mods = £14.50 each
If you contribute for each individually:
1st mod = £17.50
2nd mod = £16.00
3rd mod = £14.50
So, obviously if you pay for them all at the same time
it's cheaper for you.
NB: You MUST be logged in using the same account as used
previously to contribute for the discounts to apply.
Why do I have to contribute to
that project to get Pro mods?
The contributions you make go towards the running costs
of UKRag.net and also cover the server hosting costs for
this site. The UKRag site is the reason the mods were developed
in the first place and continued contributions are the
only reason that development is shared instead of being
kept private and solely for use on UKRag.
As a result the ALL mods on Snailsource are provided/supported
on an unpaid/purely voluntary basis that has taken many
hundreds
of hours of
hard work.
Such
work
is only possible if you feel motivated enough to continue
and by supporting a project that supports young fundraisers
to, in turn, support charities you provide that motivation
for continued development.
Where
can I contribute?
Simply click on the "Contributions"
link
I am part of
a charitable/volunteer organisation, does that make a difference?
Genuine requests from charities or volunteer organisation
are welcome but need to be made by email using an account
from an official charity email address.
I want a free copy/do you ever let
people have free copies?
We get a LOT of requests for free copies, complaints about
the cost, exchange rate, etc... but sadly 99% of such requests
are from people who invariably treat software as their
god given right and don't understand the concept of trade
and barter. It is incredibly rare that someone has a genuine
case not already covered by Charity Status. There are a
number of people who offer their helps, support and services
for free and those have received free access but invariably
it's not something they've requested.
Bottom line, I'm a firm believed in quid pro' quo... and
no "beta testing" is not a quid pro quo... Invariably it's
an attempt to get a freebie and not bother reporting back.
Where do the
contributions go?
Any contributions go towards paying for development and
running costs involved in the UKRag.net project which is
rapidly becoming a 3 hour a day job. Recently they have
made a new child project "Youthzone.net"
possible and helps tackle
similar
goals to UKRag.net but aimed more at schools and teachers.
Additionally they cover the hosting costs incurred from
by this site.
Why are SnailSource
supporting UKRag.net?
The project was started by myself (Martin) as an ex student
fundraiser and is the main reason that Calendar was developed/enhanced
in the first place. Any money raised is put aside to improve
training, awareness and projects in the student charity
fundraising world and aims at increasing the amounts students
can raise for charities.
In real terms, the project could help groups to raise
an additional 10 - 20% more money
in
a year. Given
that millions of UK£ pounds are raised by these groups
we're talking £x00,000's more over the next few
years.
Compatability:
Are any of the Mods
for phpBB2 compatible
with other CMS or forum systems (eg: PostNuke, PHPNuke,
etc..)?
Calendar Pro, like all the mods on this site, requires
phpbb2 in its native form to work properly. To date it
has not been successfully adapted to work with the Nuke
module of phpbb2 nor any other CMS systems. Future development
does hope to make this possible.
Further Help:
Where are the mod manuals/FAQs?
You can find all the mod information and manuals from
the Scripts
page
FAQs for specific scripts can be accessed here
Where else can I get help and
support?
Once you've checked the FAQ's and
manuals you can find support forums for your specific mod
in the "Support Forums".
Please make sure you search for your problem first and
if you can't find the answer to your issue to post in the
appropriate one for your Mod.
What's the best
way to get support?
Post a request for help on the forums (above) and provide
as much details as possible including:
- Version and name of your MOD and phpBB2
- Error message (if any)
- PHP and mySQL (or other Database
system) versions being used
- Operating system version, name, information
- Any script 'behaviours' noted, or actions prior to the
error.
- Details of any other Modifications installed
- a URL where your installation can be checked (and a test
account if public access is not available)
Remember to be patient and don't assume it's the script
(you might be wrong)
What's the
worst way to get support?
Provide no information, demand assistance and generally
act like it's your god given right to get help.
See how far that gets you 
How
do I report a BUG?
Check that someone else hasn't reported a bug and see if
a fix has already been provided
Post a message on the Calendar Pro support forum with the
word BUG: preceding the subject and give
as much detail as possible
(see 'best way to get support' above)
Future Projects:
Will
future releases of mods be available?
Yes... Given the level of contributions and the sheer
level of "thank-you's" there will be upgrades
and updates to most mods in future. Pro mods are given priority.
When will
future releases be available?
Details of future releases are posted in the relevant
forums and occassionally to the relevant usergroup via
a mass mailing. We don't spam!
Where
can I suggest new features for future versions?
You are welcome to suggest new features but please do
a search first to see if the feature has already been suggested
or implimented already. If you like a feature, feel free
to add your vote of "interest" to existing threads but
do not bump suggestions.. it tends to delay things, not
encourage work on "your" feature.
How are
new features chosen for inclusion?
New features are chosen depending on a number of factors:
- Level of demand (how many people
would like it)
- Time required vs' time available
- Difficulty of implimentation
- Whether a feature is compatible for use with the majority
of browsers/users
|
![SnailSource.com [Logo]](images/pg_logo_3.gif){kind=logo}